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Terms and Conditions
Please read the following information very carefully before proceeding with any booking through our website. The terms and conditions set out below apply to all our services rendered directly or indirectly online, by email or by telephone.
2. Use License
Our services and materials are tailored for personal and non-commercial use only. It is strictly forbidden to re-sell, deep-link, use, modify or copy, reproduce, monitor (e.g. spider, scrape), display or download any content or information, software, products or services available on our website for any commercial or competitive activity or purpose. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Englandhotelstours.com at any time. Upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Scope of Service
Based on the information provided by the client, Englandhotelstours.com commits itself to deliver hotel room or service suitable to accommodate or respectively serve the specified number of guests or clients. Should the client fail to submit correct information to Englandhotelstours.com regarding the requested service any failure or consecutive cancellation of the service caused by the lack of such information remain full responsibility of the client who will also face all extra costs. Special requests regarding the services booked will be delivered to service provider however cannot be guaranteed.
Due to independent force-major circumstances (hotel renovations, overbook situations, terrorist attacks, strikes, acts of God, etc.), Englandhotelstours.com reserves the right to cancel the booked service and refund the customer or offer an alternative accommodation or service of equal or superior quality with no extra charges to the client. Customer confirms that Englandhotelstours.com cannot be held responsible for those situations and will not seek further compensation than reimbursement of the pre-paid service.
Any complaints regarding a service you’ve booked though Englandhotelstours.com should be addressed directly to the service provider at the time the problem occurs. Client has to contact us the very same day for immediate assistance otherwise consequent claims shall not be accepted.
As a user of this website you confirm that you have the adequate legal age to enter into lawful obligations and be able to face all liabilities resulting from the use of the website. You also give your explicit consent to restrain yourself from any indecent, offensive, profane language or threatening behaviour used while communicating with anyone of our customer care department or when submitting your hotel reviews, testimonials, or postings in website’s blogs and forums.
The materials on Englandhotelstours.com web site are provided "as is". Englandhotelstours.com makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Englandhotelstours.com does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. Englandhotelstours.com cannot be held accountable for any omissions (including manifest, technical, typographical, or photographic errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or false information or non-delivery of information.
Subject to the limitations detailed in these terms and conditions, we shall be liable only for any damages or losses incurred by you as a result of our failure to deliver the services rendered and booked online limited up to the total cost of your reservation as displayed in the confirmation email.
Our website does not endorse and should not be regarded as a recommendation or guarantee of the quality, service level or rating of any hotel or service available for booking at Englandhotelstours.com. In no event shall Englandhotelstours.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the Englandhotelstours.com Internet site, even if Englandhotelstours.com or a Englandhotelstours.com authorized representative has been notified orally or in writing of the possibility of such damage. Englandhotelstours.com may make changes to the materials contained on its web site at any time without notice. Englandhotelstours.com does not, however, make any commitment to update the materials.
Englandhotelstours.com cannot be held accountable for any inconvenience, accidental, direct or indirect damages, personal injuries or death, losses or extra expenses caused by or partially relative to any delay or changes in scheduled services booked through our website, independent actions of third party service providers or any force major circumstances such as acts of God, forces of nature, terrorist attacks, war, riots, civil disturbances, hostilities, theft, epidemics, quarantines, medical or customs regulations or any other causes. The client should face all consecutive expenses arising thereof and no compensation or refund of the not utilized service will be possible.
8. Credit Card Guarantee
In order to confirm your reservation Englandhotelstours.com will normally require a valid credit card to guarantee your booking. The credit card information that you supply on our website is being encrypted and passed through secure servers using the most secure SSL technology to protect your data. Your card will be pre-authorized or charged with the exact amount of your order and in the currency quoted or its equivalent in the local currency of the service provider. The final reservation amount quoted during the booking process does not include any extra charges for additional (optional) services payable directly to hotel upon check-out such as mini-bar, telephone bills, spa procedures, parking fees, etc. The rates do not include any insurance covering any baggage loss, injury during trip or transfer failure.
9. Cancellations, Amendments and No-show
When making a hotel reservation at Englandhotelstours.com, you accept to abide by the relevant cancellation and no-show policy applicable to your reservation and also comply with any additional delivery terms and conditions that may apply to your reservation. The applicable cancellation and no-show policy will be advised to you in written during the reservation process and will also be available in the confirmation email. Cancellation and amendment requests of bookings made through Englandhotelstours.com shall be either submitted online by accessing the ‘My Account’ section or by submitting a written cancellation request by email from the original e-mail used for making the reservation, otherwise they will not be considered valid. You cannot consider the reservation cancelled or amended unless you have received a written confirmation from Englandhotelstours.com.
Refunds will only be processed once they have been approved and reimbursed by the hotel or the service provider. Any approved refunds will be credited back to the customer credit card originally used for making the payment. Refunds are only possible in the same currency in which the booking has been paid.
Englandhotelstours.com may display on its pages occasionally and at its discretion links to third party websites, however it does neither guarantee the quality of their services or products nor endorses their content. These third party sites have separate and independent privacy policies therefore we bear no responsibility or liability for their content or activities. Yet, we strive to keep the integrity of our website and shall therefore welcome any feedback regarding these sites.
12. Modifications to Terms and Conditions
13. Governing Law
All questions and controversies arising out of your use of this site and this agreement will be decided under the exclusive jurisdiction of the Turkish law. In case that any of the terms and conditions stated herein proves to be unenforceable, inapplicable or invalid, they will not affect the validity and enforceability of any other remaining provisions.